Getting started with the High Intensity Network

1. SCAN, PLAN & BUSINESS CASE

We visit new areas, run multi-agency workshops and then help them gather local data to assess their local demand and risk. We then help them to write business case documents.

2. QUALITY AND SAFETY MANUAL

We provide over 40 project governance documents in one National Document Pack, saving you hundreds of hours of work. By using the same documents as all the other teams, you can ensure that you are operating to the same high standards as all other Trusts and Forces.

3. INFORMATION GOVERNANCE

Our information sharing documents are used by all teams across the network and are co-written with Capsticks: a leading Health and Care IG legal team. They clearly define how you can operate within data sharing law and when the service user does and doesn't have the right to give/withdraw consent. We have been praised nationally for our IG compliance.

4. PROJECT DATA

We guide you through how all the teams on the network gather the same key data metrics with the same methodologies. This means that our teams have data that they can compare with other teams. We gather data from all teams every quarter. Most of our data collection and analytic processes will be digitalised by December 2019.

5. PLAN LAUNCH

We guide you through all the essential jobs you will need to complete as you prepare to go live. We advise you on all of the key operational problems and how to avoid them.

6. SELECT STAFF

Selection of staff is paramount to success because not everyone can do this role. For teams recruiting specialist staff for dedicated roles, we provide job descriptions, pay guidance and an national interview panel process.

7. CORPORATE COMMS

We help you to brief the teams where the project will operate, so that staff understand the project objectives and how we can improve outcomes for everyone. Teams share corporate communication products with each other.

8. TRAIN & LAUNCH

Once selected, your team members will receive the national 3 day High Intensity Mentoring Course which we run in your local area for you. All students will then get access to our digital training and video briefing resources so that they can confidently lead the changes needed across your urgent care community.

9. CONNECT TO THE NATIONAL NETWORK

You now launch your team and we connect you to the national network and its online resources. This will also give your team direct communication with all other high intensity intervention teams around the UK where you can share best practice and seek advice from other professionals about specific operational challenges, such as cross border cases..

The High Intensity Network works with: