Meeting with NHS Digital


Today we are meeting with NHS Digital in Leeds to discuss the National Record Locator. The NRL is a new IT network that will span the entire NHS network to ensure that NHS staff in one part of the UK can access the care records of a patient who may have just arrived from another part of the country. The High Intensity Network will be able to use the NRL to ensure that all of our high intensity teams can search for and view the crisis care record of a mental health patient  who may have left their own NHS area whilst in crisis. This will help teams connect and speak to each other before key decisions are made, such as the decision to detain under the Mental Health Act or the decision regarding how to get the patient to a safe place. The NRL is already working with a small number of mental health trusts and ambulance services but the ambition is to ensure that every mental health trust and ambulance service are online and connected in the months to come. 

The work we will be completing for NHS Digital will ensure that all NHS mental health practitioners working within police and criminal justice teams also have equal access to the NRL. These NHS roles include: 

1. Mental Health practitioners in Police Control rooms.

2. Mental Health practitioners working within Street Triage response teams.

3. Mental Health practitioners working within police custody and court buildings. These teams are commonly called Liaison and Diversion teams.

4. Mental Health practitioners working within high intensity teams such as SIM.

The first 5 NHS mental health trusts to connect are:

Lancashire Care NHS

Cheshire & Wirrall Partnership NHS Foundation Trust

Humber NHS Foundation Trust

South London and Maudsley  NHS Foundation Trust

Cumbria Partnership NHS Foundation Trust

Delivering the NHS Constitution


In response to a service user request we have today published a simple guide about how the High Intensity Network meets to the core principles and values of the National Health Service. These are outlined within a national document called the NHS Constitution. To find our guide, go to the 'Resources' section of the website.

Trust 15 launched today


We are delighted to announce that Cumbria Partnership NHS Foundation Trust and Cumbria Police, (supported by the MIND/Lighthouse Crisis Service, NW Ambulance Service and Manchester Social Care NHS (Drug and Alcohol Services), launched the first Cumbria team this afternoon. Thank you to everyone for their efforts this week.

Announcing the launch of 2 new teams in the South-West


We are delighted to announce that Devon and Cornwall Police, together with Devon Partnership NHS Trust and Livewell Southwest (Mental Health provider for Plymouth) have agreed to join forces to provide better care for their most intensive crisis patients. Two teams will be launching this year in Plymouth and Barnstable. They will be supported by South West Academic Health Science Network.

Meeting with HMICFRS


Today we  are meeting with HMRCFRS, to outline how we think we can contribute to the work recommended within their November 2018 review of policing and mental health.

Specifically, we will be offering to support the delivery of:

Recommendation 2 - Developing more accurate ways of collating mental health demand, most notably through digital data systems.

Recommendation 4 - Review and development of police mental health training. 

Recommendation 5 - The Dept of Health and Social Care have been asked to explore whether there is' sustainable and integrated support to prevent repeat contact' by September 2019. 

UPDATE: Second meeting being arranged to discuss supporting 'repeat contacting' patients.

Online Training: Course 2 launches today.


We are delighted to announce that our second online course launches today, providing more digital training resources for all our teams around the UK. Each of our mentors have their own training dashboard and can study 31 different modules. Each module starts with a 15 minute video and then moves on to some reflective questions that reinforce the key learning points. Mentors can study the modules as a formal, certificated CPD course or simply dip in and out of any module, to remind themselves about a specific subject. Modules include topics such as:  service user assessments, core psychological theory, risk management, reflective practice, decision making, working as a team, problem solving, community diversion, self harm and crisis care planning.

Another great London course completed


More staff in London joined us for our 3 day course this week. Thanks to all who attended and will now be helping us build a better high intensity care system for the capital. Our next course is in Cumbria from 3-5 April,  when we will be launching their first team in Carlisle.

First meeting in Cheshire


On Tuesday, we spent the day with Cheshire Police, as well as the two mental health trusts that they work with (NW Boroughs NHS and Cheshire & Wirral NHS). We had a great, initial conversation and as a result of the day, we are now developing plans for two new teams; one in Chester and one in Warrington. There is a lot more work to do before we can make this happen but a way forward has been agreed.

East London NHS Foundation Trust, West London MH NHS Trust and Central & NW London NHS Foundation Trust all launched today!


Proud to announce that Trusts 12, 13 and 14 went live this afternoon!

Three new teams based from Newham, Hounslow and Hillingdon finished their intensive 3 day course in central London. 

More mental health patients struggling with complex trauma and crises across London will now get the support they desperately need.

Trust 15 (Cumbria Partnership NHS) launch in Carlisle in the first week of April.

Trust 16 and 17  (Barnet, Enfield and Haringey NHS and NE London Foundation NHS Trust) will launch 3 teams in Enfield, Waltham Forest and Barking in late May.

Trust 18, 19 and 20 (Hertfordshire, ELFT (Bedfordshire) and Cambridgeshire & Peterborough NHS) will launch in June.

Trust 10 (Essex Partnership) will be launching a second team in Southend in late July.


First meeting with Warwickshire Police


Yesterday, we visited Warwickshire Police Headquarters and met with the senior police officers and the MH lead from the Police & Crime Commissioner's team. 

The force are already in the process of planning for a Street Triage team . Now they are also going to assess how a high intensity support package for their most frequent and high risk callers, will offer more support to individuals for whom response policing and crisis care isn't quite enough.

The High Intensity Network works with: