Once the team has established itself, we then start to visit them every 6 months.
During our visits, we do three things:
1. We meet and brief senior leaders within the local mental health crisis care network to update them on the team's work and progress.
2. We then spend the rest of the day with our mentors where we complete the complete our 'National Quality Assessment'. This reviews how the teams are operating in 11 different areas of their work.
3. We also help them to review specific cases that have either worked well or are continuing to pose particular challenges.
As a result of these visits, we often connect different teams from across the network, so that one team can learn from the previous experiences of another.
We have developed 11 Strands of Performance, which all of our teams will soon use to self assess locally. In the autumn, this will be available as an online/digital process within our training and development portal.
Teams will be able to grade their current operational performance from GOOD to OUTSTANDING using an online questionnaire (where evidence of good practice from around the network will also be visible).
At the same time they will be able to set themselves simple and realistic objectives for the months ahead.